General

1. What are the instructions for washing?

1. Wash in warm water
2. Do not bleach
3. Do not tumble dry
4. Use warm iron
5. Do not wring
6. Dry flat in shade

Orders

1. How can I track my order?

You can track your order in My Account if you are registered with the site. In case if you are not registered you can create a query and we will revert back with your order status. However we recommend that you register with the site. You can send your query here

2. How can I cancel my order?

You can find our cancellation policy here In case if you want to cancel your order contact us at help@seventhaddiction.com with your order ID. Our executives will handle your request from there.

Shipping

1. In how many days my order will be shipped?

Your orders will be shipped within 7-10 days. However we try our best to ship it as quickly as possible.

2. What are your shipping charges?

We provide free shipping to our customers anywhere in india.

3. What are shipping charges for bulk orders?

For bulk orders contact our sales team at sales@seventhaddiction.com. Our executives will get in touch with you and give you the best possible solution based on your requirements.

Returns

1. What is your return policy?

You can find our return policy here

2. Will I have to bear the courier charges in case of return?

If the goods are returned because of any product damage or wrong product was shipped, we’ll require you to courier the product to us; on receipt we’ll replace the product and will bear the cost of return shipment.

3. What if I receive defective product?

We have a strict quality control but still there can be chances of error. In case if you get defective product return it back and we will replace it for you. Make sure that you return it in the way you received it. Open a ticket for defect before you send the shipment